Windows Problems Help Center

Wednesday, February 4, 2015

How to Get Rid of Ads by Info - Removal Guide

My dad's computer got infected with some nasty adware. The random fashion ads pop up in new tabs/windows and some "Ads by info" adware that just won't go away! Is there anything else I can do to get rid of this crap, or do I have to reinstall the whole Windows? And how can I prevent this from happening in the future?

Description of Ads by Info


Ads by Info is an ads-supported extension which can be classified as an adware. It is installed on the browser as a browser help object. After installing successfully, it will change the browser setting and begin to generate a lot of pop-up ads, deals, coupons on your browser. When you surf the Internet, you will get a lot of pop-up boxes labeled with Ads by Info. The ads will show up constantly when you move your mouse. Apart from the annoying pop-up ads, Ads by Info will track your browser activities and collect your information for marketing.  If you get this Ads by Info on the computer, you should remove it as soon as possible. And it is highly recommended to scan your computer with a powerful anti-virus like Spyhunter to check out the problem in details and remove the Infection.



How can Ads by Info get into the computer?


In most of the cases, Ads by Info gets into the computer along with the third-party programs can be downloaded from the Internet. These programs bundle with the adware file and codes. When you install the free programs, Ads by Info will get into the computer automatically without your permission and awareness. It is important to pay attention to the installation processes and firstly make sure the programs you download from the Internet is the safe one.

Instructions to Get Rid of Ads by Info


Method 1: Ads by Info Manual Deletion


Step 1:  Go to Task Manager with Alt+Ctrl+Delete and stop related processes.


Step 2: Remove any infection related program from Control Panel.

Windows Vista and Windows 7

1. Open the Start menu.
2. Click Control Panel and click Uninstall a program.
3. Remove the related programs.


Windows XP

1. Open the Start menu.
2. Click Control Panel and then click Add or Remove Programs.
3. Uninstall related programs.


Windows 8

1. Press Win+R.
2. Type in control panel and click OK.
3. Select Uninstall a program.
4. Remove the related programs.


Step 3: Remove Ads by Info extension or add-ons from your browsers.

Internet Explorer

1) Start Internet Explorer and choose “Tools “>”Manage add-ons”.
2) Choose “Toolbars and Extensions”, then find and remove related programs.

3) Restart browser to complete the whole process.

Mozilla Firefox

1) Start Firefox and choose” Tools” > “Add-ons”> ‘Extensions’.
2) Search for related items and remove them.

3) Restart Firefox to complete the process.

Google Chrome

1) Open Google Chrome and click on “Wrench” or “bar” icon in top right corner.
2) Choose “Settings” > “Extensions”, then find and delete add-ons.

3) Restart the browser to complete the whole process.


Step 4: Show all hidden files

1. Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
2. Click on the Control Panel menu option.
3. When the control panel opens click on the Appearance and Personalization link.
4. Under the Folder Options category, click on Show Hidden Files or Folders.
5. Under the Hidden files and folders section select the radio button labeled Show hidden files, folders, or drives.
6. Remove the checkmark from the checkbox labeled Hide extensions for known file types.
7. Remove the checkmark from the checkbox labeled Hide protected operating system files (Recommended).
8. Press the Apply button and then the OK button.


Step 5: Click “Start” button and selecting “Run.” Type “regedit” into the box and click “OK” to delete all related registries.



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Search Page" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"


Method  2: Automatic Removal with SpyHunter


SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.


Step 2: Save the file onto your computer and click on the Run button to install it.



Step 3: After installation, scan your computer to find out potential threats.

Step 4: Tick Select all and then Remove to delete all threats.


Guide to download RegCure Pro to optimize PC 


If you are still worried about the left over of Ads by Info and want to clean all the unwanted registry entries,  it is recommended to use RegCure Pro.

Step 1. Install and launch RegCure Pro on your PC.


Step 2.  Select "Yes" to download and install RegCure Pro.

 

Step 3. Click "Next" to continue.


Step 4. RegCure Pro will open automatically on your screen.

RegCure Pro

 Step 5. RegCure Pro is scanning your PC for error.

 RegCure Pro2

Step 6. After scanning, choose the issues you want to fix. 

 

Note: Manual removal Ads by Info is not so easy. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses. You can also Download RegCure Pro to help you optimize the computer.

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